Who is responsible
The Morstone Group and the relevant operating division are responsible for information submitted through this website. For privacy enquiries, contact stephanie@morstone.wales.
PRIVACY NOTICE
How we use your information.
Morstone respects your privacy and uses personal information only to respond to enquiries, prepare quotations and deliver agreed services.Last updated 15 August 2026Information we collect
When you contact us we may collect your name, email address, telephone number, project location, selected service and the project information you choose to provide.
How we use it
We use this information to review your enquiry, identify the appropriate Morstone specialist, contact you, arrange site visits, prepare quotations and manage any resulting project relationship.
Our lawful basis
We process enquiries because it is necessary to take steps at your request before entering into a contract and because Morstone has a legitimate interest in responding to prospective clients.
Form delivery
Website enquiries are securely passed through our form-delivery provider and forwarded to Stephanie Lines. We do not sell personal information or use enquiry details for unrelated advertising.
How long we keep it
Unsuccessful enquiries are retained only for as long as reasonably needed for follow-up and record keeping. Project and quotation records may be retained longer where required for contractual, insurance, tax or legal purposes.
Your rights
You may ask for access, correction, deletion or restriction of your personal information, or object to its use. You may also complain to the UK Information Commissioner’s Office.